Executive VIP Highland Tours

Frequently Asked Questions

Frequently asked questions

Sgùrr Tours has fully comprehensive passenger vehicle insurance to be able to carry passengers, we also have Public Liability Insurance, Indemnity Insurance and your driver guide also has a Disclosures Scotland check which anyone is welcome to ask to see, this check is a Police background check to allow the driver guide to work around children and older vulnerable folk if required.

Our vehicle is cleaned after every tour using cleaning products to kill any nasties which maybe laying about. Hand sanitiser and wipes are on board for passengers to use, masks are not required on board however we do ask that if you feel unwell or have any Covid type Symptoms not to travel and take a lateral flow test for your peace of mind, if you are clear and have proof that you are then you are more than welcome to travel.

The simple answer is' no they will not' This is a private tour for you, your friends and family which makes it even more special.

Prior to the tour starting usually a few days before we will give you a mobile number which uses WhatsApp and an email address, when the driver is on route they will send you a live location on WhatsApp so that you know when they arrive and are outside to pick you up.

The total price of your tour includes your tour guide, use of our luxury minivans, the fuel, tolls and parking charges and insurances. Complimentary bottled Scottish water is provided for all guests.

We offer a door to door service and will pick you up from your accommodation within a 5 mile radius of Inverness, there will be a small extra charge if you are staying a little further out which we can confirm at booking.

For the most part Owner Ryan Mackenzie-Raymond will be your guide and if you would like more information about Ryan please head over to the About Us page where you can read all about him.

If you need to cancel your booking we please ask you to cancel 48 hours prior to tour start time and date, if it is less than 48 hours you will sadly not receive a full refund.

A 20% Deposit is taken at the time of booking and non refundable - The balance is to be paid 6 weeks prior to departure date. If the tour is cancelled less than 48 hours prior to the tour taking place sadly you will not get a refund. If you cancel 48 hours or more before the tour start time and date you will get the tour price refunded less the 20% deposit refunded.

We do stop for a lunch break which is usually around 1 Hour 20 Minutes or thereabouts depending on how busy the eating establishment is upon arrival, there is no huge rush as this is your day, just bare in mind that some tours are long days and there is a lot of ground to cover. We can also supply a picnic type lunch if you request one instead of stopping at a restaurant or café, this has to be paid for upon booking at an extra charge. This can be an idea if your tour is on a Sunday or Monday as a number of places are closed on these days as standard, however we can recommend nice places to eat on route.

Our tours vary in length with the longest being around 11/12 hours the shortest being around 6/8 hours.

The tour is conducted in English however you will hear some Gaelic on route and if you are interested you can learn some Gaelic with Ryan and he will give you some basics to take away with you 🙂

Yes of course! However the child must be over the age of 3 at the time of departure as this is for Insurance purposes. We can also provide car seats for children or you are welcome to bring your own. Our vehicles offer ISO Fix connectors for compatible child seats. Please note that children under 135cm or 12 years old (whichever is first) must be in a car seat according to UK law. We wouldn't to get a fine now would we 🙂

Our Mercedes Benz V Class can fit up to 7 people comfortably with plenty of leg room to stretch out for the taller folk.

Our vehicle is a Mercedes Benz V Class Sport with Leather interior, dual zone air conditioning, privacy glass and loads of leg room.

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